Towards Maturity Benchmark Centre Beta

Technology is changing the way we work and the speed at which we work. Data is now widely available to inform decision-making, improve operations and...read more increase customer loyalty. How does the modern L&D leader demonstrate value in this new world of work? This brand-new In-Focus report explores new measures of learning impact, how employees want to learn, how top performing organisations are demonstrating impact and why it is imperative for L&D to act now. This report is free to download, thanks to the support of our Ambassador, LEO. read less

We ran a workshop at the 2016 LT Summer Forum on how L&D leaders can demonstrate value. Here's what 100 practitioners came up with.

This case study shows how BT uses short video content to ensure e-learning improves customer service and saves costs

How an L&D team worked with business leaders to align learning to a changing business strategy

7 tips for aligning learning to business. Updated from 2014

Find out how to use performance consulting to challenge the 'quick fix' syndrome that occurs when business leaders demand a course from L&D....read more Explore 3 practical steps to work with business to identify the performance gap and offer solutions that close it. This article also has links to additional resources and opportunties to learn directly from Nigel Harrison, the expert in this field read less

Towards Maturity has been deconstructing the activities behind the model for many years to understand the extent to which the principles have been...read more applied. However, there has been considerable debate lately about the framework. This report, co-authored by Towards Maturity and Charles Jennings, provides fresh evidence looking at the actions behind the numbers and the impact on performance. This In-Focus report is free to download, thanks to the support of Corporate eLearning Consortium and Docebo. read less

The 2015-16 Towards Maturity Industry Benchmark Report looks at how learning and business leaders can embrace change in order to improve performance...read more on all accounts. With 12 years of research providing previously unchartered insights into the L&D industry, this report provides tangible evidence for business and learning leaders alike in order to move forward. Over 600 learning professionals took part in a detailed review of their learning strategy during 2015. Their input into this research provides benchmark values for key performance indicators and also allows us to articulate the characteristics of effective practice demonstrated by those that are achieving the greatest business impact. The full report gives a number of calls to action for both business leaders and L&D professionals that can be quickly implemented to improve performance and deliver tangible results. Alternatively, you can download the executive summary for a lighter read with an overview of the headlining insights.   read less

The 2015-16 Towards Maturity Industry Benchmark Report looks at how learning and business leaders can embrace change in order to improve performance...read more on all accounts. With 12 years of research providing previously unchartered insights into the L&D industry, this report provides tangible evidence for business and learning leaders alike in order to move forward. Over 600 learning professionals took part in a detailed review of their learning strategy during 2015. Their input into this research provides benchmark values for key performance indicators and also allows us to articulate the characteristics of effective practice demonstrated by those that are achieving the greatest business impact. The full report gives a number of calls to action for both business leaders and L&D professionals that can be quickly implemented to improve performance and deliver tangible results. Alternatively, you can download the executive summary for a lighter read with an overview of the headlining insights.   read less

The 2015-16 Towards Maturity Industry Benchmark Report looks at how learning and business leaders can embrace change in order to improve performance...read more on all accounts. With 12 years of research providing previously unchartered insights into the L&D industry, this report provides tangible evidence for business and learning leaders alike in order to move forward. Over 600 learning professionals took part in a detailed review of their learning strategy during 2015. Their input into this research provides benchmark values for key performance indicators and also allows us to articulate the characteristics of effective practice demonstrated by those that are achieving the greatest business impact. The full report gives a number of calls to action for both business leaders and L&D professionals that can be quickly implemented to improve performance and deliver tangible results. Alternatively, you can download the executive summary for a lighter read with an overview of the headlining insights.   read less

TM's 2014 - 15 Benchmark Report will challenge both business leaders' and learning leaders' current perception of learning at work and how it can...read more support business transformation. A modernised learning strategy today means focusing on learning outcomes rather than inputs. Today's L&D leaders need to respond faster, support learning and performance at the point of need and improve efficiency at the same time. It is not about the technology per se, but many are finding that modernisation cannot be achieved without it.

Building on the evidence established from 3,500 L&D leaders and 15,000 learners gathered since 2003, this study revisits the New Learning Agenda introduced last year and explores how it is being used as a roadmap for modernising learning.   read less

This is a complimentary report to the Towards Maturity Benchmark report 2014 - 2015, Modernising Learning Delivering Results. This study investigates...read more changing trends in the way that organisations support workplace learning including skills diagnostics, learning delivery, support, management (of learners and content), informal and formal learning. Download the Longitudinal report here.   read less

We are proud to announce the 2014-15 Towards Maturity Benchmark Study, Modernising Learning: Delivering Results.
This year's Towards Maturity...read more Benchmark Report is focused on modernising
learning because that is now the task in hand for the majority of L&D
teams.
We hope the evidence we present here combined with insights from top performers will help you in your journey to modernise your learning strategy.
Download the Executive Summary free of charge here. read less

This is the first of a series of reports that dig deeper into the extensive benchmarking data available, looking at:

• What the data is...read more telling us
• What the top performers are doing
• What actions we should take as a result

• Leaders as learners: their preferences and influence
• Four innovation ideas for modern leadership programme
• 19 practical tips from top performers
• Recommended Resources and References

Eversheds, a progressive, international law firm, is a wonderful example of how an organisation takes its reputation for innovation and 'thinking...read more outside the box' and applies it to the way it up-skills its staff. If you want to be insprired by examples of excellent practice within mobile learning, use of social media and ways to reduce time to competence, then read on! read less

Barnardo's won the Charity Learning Award 2011 for the Best overall eLearning programme and went on to win a bronze in The Learning &...read more Performance Institute's Learning Awards 2012.
It is amongst the top performers in implementing learning technologies (as measured by the Towards Maturity Index). This is the story of how this much-loved children's charity creatively harnessed technology to improve service delivery and workplace performance. read less

Creating a learning experience that not only attracts staff but is also based in the ‘real world' - connecting to the working environment, is...read more vital to driving the business forward. If you want to discover the key to shaping your learning strategy so as to ensure business responsiveness, then read on... read less

The blended learning programme that is helping HC-One deliver the kindest care didn't just win the hearts and minds of the eLearning age judges in...read more the 2013 awards (HC-One and partner
Acteon Communication and Learning, but walked away with two gold awards on the night for best e-learning project
and best compliance programme). It is also being hailed as by the Cavendish Review as a flagship initiative to
inspire others. Find out how. read less

Phil Morris of ST Microelectronics and Alex Clark of Relay Consultants about the success of e-learning with changing behaviour of technical experts...read more in a global company. This resource touches on talent management,strategy, blended learning, learner support, managing change, leadership skills, managers support, culture, learner engagement, empowerment, involving managers, gathering feedback, measuring value, engaging trainers and communicating success. read less

This is the story of how Barnardos, UK's much-loved children's charity, creatively harnessed technology to improve service delivery and workplace...read more performance. It is also an inspiring example of how when budgets are tight, employees can still be supported by excellently thought out and well crafted e-learning. Finally, Barnardos clearly demonstrate that if done well, e-learning can produce some impressive business outputs. read less

Discover what it takes to enable elearning and mangement to combine in order to increase business responsiveness.

Virgin Media delivered its first fully remote and live social learning intervention to fulfil IT Compliance training. It resulted in unprecedented...read more engagement, higher levels of competency and significant business results. This synchronous integrated learning solution across multi-media digital learning environments earned Virgin Media the prestigious eLearning Age Gold Award for Best Use of Synchronous Learning.   read less

The new Towards Maturity In-Focus Paper sheds light on how to use online experiential learning to build skills at work. This new In-Focus report...read more introduces immersive online learning and explores how employers are using these technologies and where they fit into the learning process. The report draws on use of a mix of research data from the main 2012-13 Towards Maturity Benchmark, new insights from over 50 participants and case studies to show how employers are harnessing the technology to better support their staff. read less

Cable & Wireless prove that during times of change, e-learning can bring significant cost savings, business results and innovation!

At a LINE event at the Royal Institution, Piers Lea and others spoke about the impact of m-learning on organisational comms & learning

How to create a vision for a transformed learning function and practical ideas to help you deliver against it - highly recommended

A 16 page free In-Focus report - Mobile Learning at Work - identifies the key trends in m-learning, helping organisations understand how their peers...read more are using this growing learning technology and how to plan effectively.
This In-Focus report was commissioned by Upside Learning, a Towards Maturity Ambassador. read less

Want to find out how e-learning can boost productivity, cut costs and create a happy workforce? Yes, it is possible, read on...

How Dixon Retail's strong online learning culture paved the way for a  successful launch of social learning with video

This story outlines how Dixon Retail journey with learning technologies has evolved. It considers practical lessons learned as they progressed...read more  from initially addressing a legal requirement to demonstrate compliance to  new and creative ways of supporting colleagues across the stores in their moment of need.   read less

The Towards Maturity Headstart Programme is an in house...read more interactive workshop  to help you apply the Towards Maturity Benchmark to help you improve performance with learning technologies. read less

All About Us, from the FPA helps those with learning disabilities on sexual health & relationships. This resource addresses alignment and culture.

Blended learning approach at BMW. This resource addresses strategy, blended learning, learners, qualifications, compliance, productivity, culture,...read more job aids, learner engagement, engaging trainers and social media. read less

See how technology has transformed strategic learning interventions at the DWP. This resource addresses strategy, empowerment, gathering feedback, measuring effectiveness and communicating successes.

Dr Phillip Candy, previous Director of Education, Training and Development, NHS Connecting for Health  part 2 of audio. This resource addresses...read more strategy, learners, alignment, gathering feedback, measuring effectiveness and communicating successes. read less

Dr Phillip Candy,  Director of Education, Training and Development, NHS Connecting for Health  - video summary. This resource addresses strategy,...read more learners, alignment, gathering feedback, measuring effectiveness and communicating successes. read less

Charles Jennings , previous Head of Global Learning at Reuters shares insights to their future learning needs. Part 1. This resource addresses...read more strategy, blended learning, learners, managing change, measuring value and social media. read less

Charles Jennings , previous Head of Global Learning at Reuters shares insights to their future learning needs. Part 2. This resource addresses...read more strategy, blended learning, learners, managing change, measuring value and social media. read less

Charles Jennings , previous Head of Global Learning at Reuters shares insights to their future learning needs. short video summary. This resource...read more addresses strategy, blended learning, learners, managing change, measuring value and social media. read less

Lessons from large organisations - part 1. This resource addresses strategy, learners, platforms, informal learning, social media and small business.

Company expansion underpinned with staff retention improving following new approach to NVQs. This resource addresses strategy, learners, blended...read more learning, platforms, learner support, gathering feedback, measuring effectiveness and communicating successes. read less

Modeling virtual leadership using vitual classroom technology. This resource addresses custom content, leadership skills, collaboration, social...read more media, alignment, involving managers and IT availability. read less

Training Journal published an overview the Towards Maturity project in E-learning. We reproduce this here with a summary of the article as a quick...read more introduction to successful workplace e-learning. This resource is useful if you are getting started, it addresses strategy and managing change. read less

First time users, Rotherham MBC show the way in adopting e-learning for their award winning e-induction programme. This resource is useful if you are...read more getting started, it addresses strategy, blended learning, learners, learner support, induction, culture, involving managers, gathering feedback and IT availability. read less

Lessons from award winners to encourage widespread adoption - contributed by Information Transfer. This resource is useful if you are getting...read more started, it addresses strategy, learners, managing change, marketing, learner engagement, empowerment, involving managers and gathering feedback. read less

How to fit tactical plans within a strategic framework &overall business goals in order to deliver successful programmes. This resource addresses strategy.

One of the biggest business turnarounds attempted in British Industry in the last 50 years. This resource addresses strategy, alignment, rapid development and going global.

In this second article in a series,we explore a Model which can help set learning within a strategic business framework. This resource addresses strategy.

This fascinating case study provides insight on a shared transformation plan between Johnson Controls (JCI) and Barclays Bank. This resource...read more addresses strategy, blended learning, managing change, customer care, culture, empowerment, gathering feedback, measuring effectiveness and communicating benefits. read less

In this third article Gordon Bull identifies essential elements to be managed for the successful delivery of your learning strategy. This resource is...read more useful for those getting started, it addresses strategy and alignment. read less

In Podcast 1 we explore with Mike Booth how e-learning has evolved at Cable&Wireless as part of the business transformation strategy. This resource...read more addresses strategy, rapid development, going global, managers support and learner engagement. read less

In this 2nd Podcast we conclude our discussion with Mike Booth on the e-learning journey at Cable&Wireless. This resource addresses strategy,...read more alignment, rapid development, going global, managers support, gathering feedback, measuring effectiveness and communicating benefits. read less

Environment Agency delivers training with immediate effect and lowers its carbon footprint. This resource addresses alignment, gathering feedback, measuring effectiveness and communicating benefits.

Examples from Changefirst on how to build change management capability using learning technologies in a blended approach. This resource addresses strategy, blended learning and managing change.

Charles Jennings discusses how the global learning strategy at Thomson Reuters is delivering business results. This resource addresses strategy,...read more gathering feedback, measuring effectiveness and communicating benefits. read less

NCALT stormed the 2008 e-learning awards with their approach to delivering e-learning in the Police - find out how. This resource addresses...read more alignment, custom content, managing change, gathering feedback, measuring effectiveness and communicating benefits. read less

Sector insights from the 2009 Towards Maturity research. This resource addresses strategy, gathering feedback, measuring effectiveness and communicating benefits.

Part of the original research base behind TM's current research programme. This resource addresses alignment, learners, managing change and involving learners.

Top 10 tips for making elearning work: Free White paper from e2train. This resource addresses learners, alignment, motivation, culture and learner engagement.

This interview with Wendy Stubbs, explores how BA delivers business value with learning technology and achieve efficiencies of 80%. This resource...read more addresses strategy, platforms, going global and measuring effectiveness. read less

Virtual Worlds are here to stay, saving enterprises millions of pounds; what use will trainers make of them? This resource addresses strategy, platforms and serious games.

Blended learning programme helps to deter & detect fraudulent applications at Identity & Passport Service. This resource addresses strategy, blended...read more learning, culture, gathering feedback, measuring effectiveness and communicating benefits. read less

Thought Leadership series with Brightwave - Transforming CPD! This resource addresses talent management, strategy and engaging learners.

Towards Maturity has teamed with the Charity Learning Consortium to provide e-learning benchmark for the Charity and Voluntary Sectors. This resource addresses strategy and learner engagement.

Debbie Carter from TJ outlines the results of their ongoing research into the future of workplace learning. This resource addresses strategy, alignment and social media.

An insight from LINE on how Ford has met the training needs of their pan-European network of dealers delivering real business benefits. This resource...read more addresses strategy, blended learning, gathering feedback, measuring effectiveness and communicating benefits. read less

The success of effective marketing strategies promoting a quality product. This resource addresses alignment, motivation, marketing and custom content.

e-Learning is increasing sales & improving business performance This resource addresses strategy, culture, gathering feedback, measuring effectiveness and communicating benefits.

Re-engineering L&D to deliver Continuous Learning for Effective Performance at Xerox Europe. This resource addresses strategy, culture, involving...read more managers, gathering feedback, measuring effectiveness and communicating benefits. read less

Press release announcing latest Towards Maturity e-Learning Benchmark for the Charity and Voluntary Sector. This resource addresses

Strategic development of an on-line academy at the Ministry of Justice delivers results. This resource addresses strategy, managing change, marketing and blended learning.

Is it time for L&D staff in the public sector to take 'immediate and decisive action' of our own? This resource addresses strategy, social media and managing change.

How L&D can use benchmarking to raise the bar in terms of performance, products and strategic direction. This resource addresses strategy and managing change.

Gordon Bull outlines how learning and development professionals can move from tactical delivery to to strategic business partners. This resource is...read more useful if you are getting started, it addresses strategy, involving managers, gathering feedback, measuring effectiveness and communicating benefits. read less

Original research looking at the characteristics of successful e-learning implementations and insights into learner thinking. This resource addresses...read more strategy, learners, blended learning, managing change, marketing, social media, learner engagement, empowerment, involving managers, gathering feedback, measuring effectiveness and communicating benefits. read less

Gordon Bull explores practical tips to help learning professionals align strategy to business needs. This resource addresses strategy and alignment.

IBM share practical ideas for harnessing technology, delivering value and managing talent from their own experience. This resource addresses...read more compliance, talent management, going global, alignment, serious games, social media, managing change, gathering feedback, measuring effectiveness and communicating benefits. read less

Towards Maturity benchmark research has been published in inaugural copy of new journal from ELNET Australia. This resource addresses strategy and measuring value.

Many large and small scale e-learning projects fail. What are the reasons? This resource is useful for those getting started, it addresses strategy,...read more alignment, marketing, involving managers and measuring value. read less

Practical ideas on to ensure learning is responsive to changing business priorities- find out more (+ meet Mike Booth at WOLCE 2010). This resource...read more addresses strategy, managing change, platforms, opensource and e-assessment. read less

Free e-book by Martyn Sloman launched at 5th Annual TJ conference explores how L&D professionals need to operate in 21st century. This resource...read more addresses managing change, alignment and engaging trainers. read less