Resources

File Type Title & Description  
Responding rapidly to deliver customer excellence at BT Retail

This case study shows how BT uses short video content to ensure e-learning improves customer service and saves costs

In-Focus: 70+20+10=100: The Evidence Behind The Numbers (2016)

Towards Maturity has been deconstructing the activities behind the model for many years to understand the extent to which the principles have been...read more

In-Focus: The Consumer Learner at Work (2016)

Brand-new research sheds light on what motivates learners to invest in online learning. 70% of L&D are not proactive in understanding how...read more

In-Focus: Learning Innovation for Leadership Development (2012)
5 Mar 2015 - 2.04 MB

This is the first of a series of reports that dig deeper into the extensive benchmarking data available, looking at:

  • What the data is...read more
  • What the top performers are doing
  • What actions we should take as a result
This report takes a closer look at Learning Innovation in Leadership Development. It uses the research data and a number of case studies to cover:
  • Leaders as learners: their preferences and influence
  • Four innovation ideas for modern leadership programme
  • 19 practical tips from top performers
  • Recommended Resources and References
  read less

Leadership Learning innovation at Eversheds

Eversheds, a progressive, international law firm, is a wonderful example of how an organisation takes its reputation for innovation and 'thinking...read more

Case Study: Delivering learning excellence at Barnardo’s

Barnardo's won the Charity Learning Award 2011 for the Best overall eLearning programme and went on to win a bronze in The Learning &...read more

Case Study: Thomson Reuters Links Learning to Business Success

Creating a learning experience that not only attracts staff but is also based in the ‘real world' - connecting to the working environment, is...read more

Case Study: Worldmark Puts its Stamp on Synchronous E-Learning

Winner: Best use of synchronous e-learning: Worldmark International Worldmark originally developed synchronous e-learning to...read more

Case Study: Peer to Peer Social Learning in Action at Sante Fe Group

The Santa Fe Group provides services to business to support international growth. Faced with the merger of three companies into one, what...read more

Case Study: Delivering the Kindest Care at HC-One

The blended learning programme that is helping HC-One deliver the kindest care didn't just win the hearts and minds of the eLearning age judges in...read more

Barnardos delivers e-learning excellence

This is the story of how Barnardos, UK's much-loved children's charity, creatively harnessed technology to improve service delivery and workplace...read more

Thomson Reuters finds the recipe that ensures its learning is linked to business success.
26 Sep 2012 - 1.57 MB

Discover what it takes to enable elearning and mangement to combine in order to increase business responsiveness.

Reinventing Leadership Development June 2011
19 Apr 2012 - 974.6 KB

This benchmark with 200 organisations shares lessons on media currently being used to support leadership development with surprising insights into learner preferences.

Introducing social learning at Dixon

How Dixon Retail's strong online learning culture paved the way for a  successful launch of social learning with video

Learning Technology boosts business results at Dixons Retail

This story outlines how Dixon Retail journey with learning technologies has evolved. It considers practical lessons learned as they progressed...read more

Media Chemistry – Exploring the elements of online communication
12 Jul 2011 - 874.3 KB

All online communication, whether that's published content, live online events or social media, make use of the same key media elements: text, audio,...read more

Help